Q1: What are your company's advantages?
A: We specialize in medical equipment with 20+ years of experience, offering tailored solutions.
Q2: Do you offer discounts?
A: Yes. Discounts depend on order quantity.
Q3: How can I confirm the product quality before placing an order?
A: Purchase a sample or send specifications, and we'll produce accordingly.
Q4: How do you handle quality complaints?
A: We strictly control quality to minimize defects.
For real issues, we offer free replacements based on provided videos/photos or negotiate with your freight forwarder.
For logistics damages, contact us immediately before receiving the cargo, and we'll assist you.
Q5: What is your warranty?
A: Most products have a 1- or 2-year warranty, with lifetime maintenance.
Q6: What is the delivery time?
A: Delivery is 7–25 working days post-payment confirmation.
Q7: How do I place an order or make a payment?
A: A proforma invoice follows order confirmation. Pay via bank transfer, credit card, Western Union, or PayPal.
Q8: How can I contact you?
A: Contact via TradeMessenger, online message, direct consultation, call, or email. Response within 8 hours.